FREQUENTLY ASKED QUESTIONS
Our Music.
Here's an introduction to the music in Soundtrack Business. Professionally selected music, perfect for business settings.Music
- Can I schedule the music?
Do you want to play one soundtrack during the morning, and another one during the afternoon? That is now possible thanks to our new scheduling tool.
If you want to learn more about the scheduling tool, click here.
- Can I preview all music before I signup?
Yes, you can preview all our Soundtracks and Playlist for free before signing up, just click the button below:
- Can I search for a specific artist or track in a soundtrack/playlist?
You can’t search for a specific artist or track in a soundtrack or playlist. You can browse our music by genre and energy level to find the sound that fits your business best.
Soundtrack & Playlists
- What is a Soundtrack?
Soundtracks are professional selections of music specially made for businesses. They are always updated, will never go silent and are never repetitive.
Soundtracks come in a wide variety of styles and levels of intensity to suit any business.
- What is the difference between a Soundtrack and a Playlist?
Unlike a Soundtrack that never stops playing, a playlist covers up to 6-8 hours of music.
Playlists complement our Soundtracks and are perfect for one-off events and time-limited activities. Use Playlists during campaigns and stay relevant to customers by connecting your brand to local events or holidays.
- Can I use my personal playlists?
Yes, we support playlists imported from Spotify along with our own curated music for businesses. Our import tool will help you extend your playlist if it’s too short, and you can both add and remove songs after the playlist is imported.
FREQUENTLY ASKED QUESTIONS
Devices & Apps.
You need one dedicated device in each location where you want to play music. A location represents a physical place, such as a restaurant or shop. One device can be connected to a location at a time.Devices
- What devices do you support?
We support Windows PCs, Android & almost all iOS devices.
Find a full list of supported devices here:
- Can I use Soundtrack Business with Sonos?
We don't offer a specific app that you can use to play music in your Sonos system. You can, however, connect your Soundtrack Business device through the line-input to your Sonos using an audio cable.
- Can I use Soundtrack Business with my wireless speakers?
You can play music with Soundtrack Business if your wireless speakers supports Bluetooth or Airplay.
- What is a Soundtrack Player?
The Soundtrack Player is a practical solution since it’s a streaming box fully dedicated to our music solution.
If you want to use our Soundtrack Player to play music, you can order them through us. The smallest number that can be ordered is currently 20 players. The price of each player is 180 USD/150 EUR.
Contact us if you want to place an order.
Apps
- Where can I download your apps?
Find our download page here:
- Can I use a Android device with Soundtrack Business?
Yes, you can use an Android mobile or tablet with Android 4.4 or later to play music with Soundtrack Business. Find a list of our supported devices here. Right now, we don't have any Android support for our remote app.
FREQUENTLY ASKED QUESTIONS
Multiple locations.
We make it simple to play your soundtrack across many locations. Around the city or around the world. You can make changes to a single location or instantly update the music in all your stores.Locations
- What is a location?
A location represents a physical place, such as a restaurant or shop. Each location needs a dedicated device.
- Can I play music in several locations?
Yes. In Soundtrack Business, you add locations for each place where you want to play music.
A location represents a physical place, such as a restaurant or shop. Having multiple locations allows you to play different music in different stores, or different music in several areas of one location.
FREQUENTLY ASKED QUESTIONS
Pricing & Licences.
Music licensing for businesses can be a bit hard to get your head around, but it's important you do. As a business owner, you’re legally responsible for paying license fees for music you play in your venue. Here’s what you need to know.Pricing & Licences
- Can I use my Spotify Premium account for my business?
The license you get with Spotify Premium is for private use and doesn't let you play music in public environments, such as a restaurant or store.
Soundtrack Business is a service for business owners that includes commercial licenses.
Soundtrack Business also comes with business-specific features that give you total control of the sound of your brand.
- What does Soundtrack Business cost?
Soundtrack Business is a subscription service that's renewed on a monthly basis. Soundtrack Business is designed to suit all companies regardless of their size.
You pay a price for each location where you want to play music. The service is available globally and the price per location is $34.99 per month.
Here are two examples that can better describe the pricing plan:
A cafe owner has two cafés at different addresses, so they need two separate locations, the monthly fee will then be $69.98.
A hotel wants to play different music in the lobby and bar, the initial location costs $34.99, and the additional zone costs $34.99. Monthly price is $69.98.
- What's included in the fee?
When you play music in your business, you need to think about two different fees. The first fee covers the rights to stream music in a commercial setting. This is included in the fee for Soundtrack Business.
The second fee covers the public performance right, which you need to pay if you play music from a radio, a CD player, or from a streaming service like ours. This fee is not included in the fee for our service. Contact your country’s collecting society, which represents the public performance rights holders for public performance for more information.
- Do I need to continue to pay the license fee to my local collecting societies?
Yes, unless you're in the U.S. or Canada. Composers and musicians get paid for the music you play in your place of business through their collecting societies. You need to pay the fees when you play music in your business, no matter if you play music from a radio, a CD player, or an online streaming service like ours.
Availability
- Where is Soundtrack Business available?
Soundtrack Business is available globally.
- Have businesses both inside and outside the Nordics?
If you need a customised solution, we are here to help, just contact our sales team and we'll get back to you asap.
